As mentioned on the site I had visited
to UniverCell Sync( Mobiles & Speakers showroom in Cause Way,
Colaba) on last Saturday(23/08/14). It was the beautiful experienced
to visit in the showroom which I would like to share with you.
As soon as I entered in the showroom,
sales associates standing near the door maintained a level of
professionalism by welcoming me & to the new customers. The
showroom was clean & tidy. Everything was placed in proper shelf's/racks
with the required space to stand for the customers & to have a
good look. When I was looking for the mobiles, an sales associate
person came to me asking if I need any kind of help. He explained me
the specifications of the mobiles. He was just around me for helping
and explaining me the features of different mobiles & speakers.
But the best thing I liked was the
feeling of “hands on experience”. Usually when we go to the
normal mobiles shops they don't give demo or allow us to operate
mobiles with your own hands. Also when we buy mobiles online we only
know the features, price & the public reviews but the major part
which is experience by yourself is missing. But in this showroom it
was like that we are here to take a car & before taking car you
can go for a test drive. Yes, they were allowing to operate the
mobiles & to check the features, specifications of the mobile
live so we will get a good idea of the particular product which we
are planning to take. By doing this we will get to know
in details about that particular mobile
such as its touch quality, the inbuilt features & apps, the
camera , speaker quality etc. Not only the mobiles we can also
check the sound quality of the speakers by playing music in the
showroom. This will help us to know the quality, the volume, the
background beats of the speakers. It was just amazing to check all
this products qualities live.
And the second best thing I noticed
that I didn't found even a single sales associates frowning, looking
bored, ignoring customers or acting distracted. In fact they were
giving the best solutions to the customer queries unless the customer
get satisfy answers to his problems.
But to be honest I have not taken
mobile because it was out of my budget. I really feel embarrassing
because by spending time in showroom & also getting to know
the products in details I couldn't buy it. So sorry for that. But I
promise you that with in a couple of month I will definitely visit
again in your showroom & will buy a mobile. Also I would like to
thanks the Sr. Sales associate/Manager for giving me refreshment
when leaving the showroom. I wish your showroom gets lots of success
& hope I can contribute at least a little for the company
expansion & success.