UniverCell Sync

As mentioned on the site I had visited to UniverCell Sync( Mobiles & Speakers showroom in Cause Way, Colaba) on last Saturday(23/08/14). It was the beautiful experienced to visit in the showroom which I would like to share with you.

As soon as I entered in the showroom, sales associates standing near the door maintained a level of professionalism by welcoming me & to the new customers. The showroom was clean & tidy. Everything was placed in proper shelf's/racks with the required space to stand for the customers & to have a good look. When I was looking for the mobiles, an sales associate person came to me asking if I need any kind of help. He explained me the specifications of the mobiles. He was just around me for helping and explaining me the features of different mobiles & speakers.

But the best thing I liked was the feeling of “hands on experience”. Usually when we go to the normal mobiles shops they don't give demo or allow us to operate mobiles with your own hands. Also when we buy mobiles online we only know the features, price & the public reviews but the major part which is experience by yourself is missing. But in this showroom it was like that we are here to take a car & before taking car you can go for a test drive. Yes, they were allowing to operate the mobiles & to check the features, specifications of the mobile live so we will get a good idea of the particular product which we are planning to take. By doing this we will get to know

in details about that particular mobile such as its touch quality, the inbuilt features & apps, the camera , speaker quality etc. Not only the mobiles we can also check the sound quality of the speakers by playing music in the showroom. This will help us to know the quality, the volume, the background beats of the speakers. It was just amazing to check all this products qualities live.

And the second best thing I noticed that I didn't found even a single sales associates frowning, looking bored, ignoring customers or acting distracted. In fact they were giving the best solutions to the customer queries unless the customer get satisfy answers to his problems.

But to be honest I have not taken mobile because it was out of my budget. I really feel embarrassing because by spending time in showroom & also getting to know the products in details I couldn't buy it. So sorry for that. But I promise you that with in a couple of month I will definitely visit again in your showroom & will buy a mobile. Also I would like to thanks the Sr. Sales associate/Manager for giving me refreshment when leaving the showroom. I wish your showroom gets lots of success & hope I can contribute at least a little for the company expansion & success.